It was not only a great experience, but also a huge pleasure to deal with the team, who helped me a lot with my trade-in process and with the selected Seiko watch, which arrived with a surprise present for my birthday! It was really amazing working with such great and professional people! And of course my personal THANK YOU to Mark, John and Kim! The watch is simply fantastic! The blue color is what I was looking for! I went for this new Seiko instead of Tudor BB58 just because of this shade of blue. As almost all Seiko watches it is a strap monster. Already enjoying it on the elastic nato. So far it is just 3 seconds fast per day and the bezel is ideally aligned. I am very happy with my purchase, but more importantly with the customer service at SW. It was my third experience with them, and it was perfect as always!! Looking forward to my next purchase from SW!! thanks so much for your service!!