We ship worldwide, all around the world. The sole exception are countries that have sanctions/restrictions or locations where UPS, FedEx and DHL don't deliver.
We use UPS, FedEx or DHL for all of our shipments. The sole exception is the Netherlands, where we use our country's courier, PostNL. Please note that watch straps and other accessories are sent out without a tracking code, through regular mail unless you pay for Express Shipping.
We are based in the Netherlands. Both with our office and our warehouse. All products that we sell are in stock and sent from our own warehouse.
Australia | 3-9 business days |
Austria | 2-3 business days |
Belgium | 1-2 business days |
Bulgaria | 2-4 business days |
Canada | 2-4 business days |
Croatia | 2-4 business days |
Denmark | 2-3 business days |
Estonia | 2-4 business days |
Finland | 2-5 business days |
France | 2-3 business days |
Germany | 2-3 business days |
Greece | 3-5 business days |
Hong Kong | 2-5 business days |
Hungary | 2-5 business days |
Ireland | 2-4 business days |
Italy | 2-4 business days |
Japan | 3-5 business days |
Malaysia | 2-5 business days |
Norway | 2-4 business days |
Poland | 2-4 business days |
Portugal | 2-4 business days |
Singapore | 2-5 business days |
Slovakia | 3-5 business days |
Slovenia | 3-5 business days |
Spain | 2-4 business days |
Sweden | 2-4 business days |
Switzerland | 2-4 business days |
Thailand | 3-5 business days |
The Netherlands | 1 day |
United Arab Emirates | 3-5 business days |
United Kingdom | 2-3 business days |
United States | 2-5 business days |
Since we use UPS, FedEx and DHL, who require a signature upon deliver, we are unable to deliver to PO boxes.
Absolutely! We only use quality carriers that use tracking (and insurance) for shipments. You will automatically receive a tracking code from the carrier and a confirmation e-mail from our webshop at the end of the day, once the package has been collected from our warehouse. Please note that watch straps and other accessories are sent out without a tracking code, through regular mail.
Absolutely! If you are able to come by our office in the Netherlands, you are welcome to collect your package in person. Please do note that we don't have stock available in our showroom, so if you'd like to visit us and see the watches of your choice, please make an appointment with us beforehand.
Starting July 1st new VAT changes have come into effect in the European Union. If you live in a country that is not part of the EU, this will not affect you and the VAT is still deducted during checkout.
The European Union has made some changes with how VAT is handled with trade between countries. Prior to July 1st our local VAT (21% in the Netherlands) would be applied to every purchase within the European Union. Whether the order would be shipped to Germany, Belgium or Ireland, the price would be the same.
Since July 1st we are however legally forced to charge your local VAT percentage. This percentage can differ per country and you can find a full list here. As a business we will pay your local VAT and this tax is submitted to your country's tax agency.
How will you notice this? If your country's VAT percentage is 21% then you will not notice anything and you will pay the price as listed on our website. If your local VAT percentage is different then the price will change accordingly during checkout. The price excluding VAT will remain the same, but the added tax will change the total sum.
Examples:
Your local VAT % | Price on our site | Price excluding VAT | Price at checkout |
21% | €100 | €82.64 | €100 |
18% | €100 | €82.64 | €97.52 |
19% | €100 | €82.64 | €98.34 |
20% | €100 | €82.64 | €99.17 |
22% | €100 | €82.64 | €100.82 |
23% | €100 | €82.64 | €101.65 |
25% | €100 | €82.64 | €103.30 |
27% | €100 | €82.64 | €104.95 |
You may have seen the same thing happening when you order from sites like Amazon and you will see it a lot more often in the European Union. We will not be earning a penny more on your order, but solely pay more (or less) taxes.
We fully realise this is a confusing change. Please don't hesitate to contact us if we can assist you in any way or to help clarify.
We offer the following payment methods: Credit card, PayPal, Bancontact, bank transfers, iDeal, Sofortbanking and Cash on Delivery to certain countries.
As standard our website will automatically display the prices in your local currency based on your location. If you wish to pay in a different currency, we're happy to send you an invoice in a currency that you prefer. Just contact our team and we'll be very happy to assist you with this!
Within the European Union - EU - our prices on our site include all possible costs/fees/taxes, shipping is also free. You will not be charged a penny at customs or otherwise.
If you are based outside of the EU the VAT is deducted during checkout, but we are not responsible for any costs/fees/taxes your country's customs may impose.
Within the European Union - EU - all of the prices include include VAT. You will not pay a penny more than the price on our site. Outside of the EU the European VAT will automatically be deducted during the checkout (this price is displayed on our site in small letters with 'excluding EU VAT' next to the regular price). Do note that your delivery address needs to be outside of the EU for the VAT to be deducted. For more information about VAT outside of the EU, please see the information below.
Outside of the EU you will not need to pay European VAT. All prices on our site include VAT for customers within the EU. Outside of the EU we are not legally forced to charge VAT. If you are based outside of the EU the VAT will be deducted during check out, or if you make an account and list your country. When using PayPal the VAT will be deducted before you actually pay (during the last review step). Please note that if you live outside of the EU and the VAT is deducted, we will not be responsible for any taxes/fees your country's customs charges. Please check with your country's customs if you have any questions or concerns about this.
From January 1st 2021 the UK has completely left the European Union, which means that for tax reasons it's similar to Norway and Switzerland. If you are from the UK, the VAT will be deducted during checkout, however you may be charged at your local customs. We highly recommend checking with your local customs about any taxes/duties/fees.